Consumer Protection Jurisprudence in Modern India

The Consumer Protection Act, 2019 (CPA 2019) represents a profound paradigm shift in Indian law, transforming consumer rights from a purely remedial approach to a preventive, highly regulated regime. This comprehensive course, Consumer Protection Jurisprudence in Modern India, dissects this legal evolution, providing a deep, analytical study of the doctrines and principles that govern contemporary commerce. We trace the critical transition from the 1986 Act, examining how foundational concepts like "deficiency" and "defect" have been redefined to align with global standards and the rapidly expanding digital economy. The core of this jurisprudence lies in new accountability mechanisms. You will gain mastery over the establishment and enforcement powers of the Central Consumer Protection Authority (CCPA), including its ability to impose penalties on manufacturers, sellers, and even endorsers for misleading advertisements. Critical modules focus on the concept of Product Liability, its stringent legal implications for manufacturers and service providers, and the specific E-commerce Rules that govern all online sellers and platforms. We analyze the updated structure and jurisdiction of the National, State, and District Commissions for effective litigation strategy. Designed for legal counsel, compliance officers, and senior management, this program moves beyond mere compliance to strategic legal analysis. Upon completion, participants will possess a deep understanding of the legal doctrines shaping consumer claims, enabling them to proactively develop business models that mitigate litigation risk and ensure full alignment with India’s stringent consumer protection goals. Master the law that defines modern Indian business conduct and avoid adverse judgments.